Shipping policy
Shipping Details
At VisuCare, we strive to deliver your orders as quickly and efficiently as possible. Please review our shipping information below.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 7–14 business days | Calculated at checkout |
| Expedited Shipping | 3–7 business days | Calculated at checkout |
| Free Shipping | 7–14 business days | Free on qualifying orders |
International Shipping
We ship to many countries worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Delivery times may vary depending on the destination country and local customs processing.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at support@VisuCare.store with your order number and a description of the issue. We will work with the carrier to resolve the situation as quickly as possible.
Contact Us
For any shipping-related inquiries, please reach out to us at support@VisuCare.store. Our team is happy to assist you.